This document outlines the systems, permissions, and roles required to deploy Synergy SKY CONNECT.
CONNECT integrates with:
- Calendar Integration, either:
- Microsoft 365 or
- Google Calendar
- Webex Control Hub
- SIP-based video room systems
Detailed configuration guides are referenced throughout this document.
| Feature | Microsoft 365 | |
| Click to Join | Available | Available |
| Join by ID | Available | Partial availability |
| Scan to JOIN | Available | Not currently available |
Microsoft 365 Deployment Readiness Checklist
- Microsoft Global Administrator available
- Microsoft Exchange Administrator available
- Webex Control Hub Administrator available
- Room mailboxes created for video rooms
- Video room systems can reach external SIP services
Administrative Access Requirements
| Feature / Integration | Platform | Required Role | Purpose |
|
Calendar Integration (Click to JOIN, Join by ID) |
Microsoft 365 |
Global Administrator Exchange Administrator |
Grant Microsoft Graph application permissions Configure room mailbox access |
| CONNECT GO (Scan to JOIN) | Microsoft Entra | Global Admin / Application Admin | Approve CONNECT GO application |
| Webex Integration | Webex Control Hub | Full Administrator | Configure Webex integration |
Recommended participants during initial deployment:
- Microsoft 365 Global Administrator
- Microsoft Exchange Administrator
- Webex Administrator
Microsoft 365 Calendar Integration
(For Click to JOIN and Join by ID)
The setup guides to generate the information required for this section can be completed prior to configuration of CONNECT by your Microsoft Admin(s)
Requirements and setup guides
Microsoft Graph API permissions
By following the guides, you will now have
- Correctly configured room mailbox per video room
- Microsoft Graph application permissions granted to CONNECT
Information required during configuration of CONNECT
- Tenant ID
- Client ID / Application ID
- Client Secret (available during configuration)
- Room mailbox information
Google Calendar Deployment Readiness Checklist
- Google Admin
- Google Cloud Admin
- Webex Control Hub Administrator available
- Room mailboxes created for video rooms
- Video room systems can reach external SIP services
Administrative Access Requirements
| Feature / Integration | Platform | Required Role | Purpose |
|
Calendar Integration (Click to JOIN) |
Google Cloud | Global Administrator |
Grant application permissions Configure room mailbox access |
| Service account creation | Google Admin | Super admin | Create a licensed user to be used for Calendar Integration |
| CONNECT GO (Scan to JOIN) | Currently Unavailable | N/A | N/A |
| Webex Integration | Webex Control Hub | Full Administrator | Configure Webex integration |
Recommended participants during initial deployment:
- Google Cloud Admin
- Webex Administrator
Google Calendar Integration
(For Click to JOIN and Join by ID)
The setup guides to generate the information required for this section can be completed prior to configuration of CONNECT by your Google Admin(s)
Requirements and setup guides
By following the guide, you will now have
- Correctly configured room mailbox per video room
- Google API permissions granted to CONNECT
Information required during configuration of CONNECT
- Client ID / Application ID
- Client Secret (available during configuration)
- User login and password for service account
- Room mailbox information
CONNECT GO (Scan to JOIN)
Only available for Microsoft 365 calendar integration
The following setup guide can be completed prior to configuration of CONNECT by your Microsoft Admin(s)
Requirements and setup guide
Admin approval of the CONNECT GO application
Webex Control Hub Integration
The setup guide to generate the information required for this section will require your Webex admin(s) to be available during configuration of CONNECT
Requirements and setup guides
Webex Control Hub administrator access
Video Room Connectivity
Video room systems communicate with CONNECT using SIP signalling and RTP media.
Connectivity to CONNECT and Synergy SKY SIP Registrar
| Protocol | Port | Purpose |
| SIP (TLS) | 5061 | SIP signalling |
| RTP / SRTP | 40000-60000* | Audio and Video |
*Only Ports 55000-56000 are required for the interoperability gateways provided by CONNECT
Destination: Synergy SKY global IP address list