Requirements

Windows Server software

Operating system Additional features required

Windows Server 2008 R2 64 bit (or newer)

Microsoft .NET 4.8 Framework or newer

Microsoft Visual C++ Redistributable

Windows Server hardware

Number of video-enabled meeting rooms CPU RAM HDD
0 - 100 4 Cores 8 GB 20 GB
100 - 300 4 Cores 16 GB 50 GB
300 - 900 4 Cores 32 GB 100 GB
900 - 2000 6 Cores 40 GB 150 GB
2500 + 8 Cores 64 GB 250 GB

Network requirements

Source Destination Protocol Port (TCP unless otherwise stated) Description
Synergy JOIN Microsoft Exchange HTTPS 443 Scheduling.
Synergy JOIN Cisco TMS

HTTP

HTTPS

80

443

Tracking codecs on DHCP.
Synergy JOIN Pexip Management Node

HTTPS

443

Initiating dial-out calls.

Provisioning one-time VMRs.

Synergy JOIN Pexip Conference Node HTTPS 443 Optional: JOIN requires access to one Pexip conference node for displaying “End of Conference Warnings”
Synergy JOIN StarLeaf Cloud: https://api.starleaf.com HTTPS 443 Provisioning gateway call in StarLeaf Cloud.
Synergy JOIN Cisco CMS

HTTP

HTTPS

80

443

Initiating dial-out calls.

Provisioning one-time VMRs.

Synergy JOIN Cisco codecs

HTTP

HTTPS

80

443

Updating codecs with Cisco OBTP information.
Synergy JOIN Polycom codecs

HTTP

HTTPS

80

443

JOIN should be able to push Polycom OTD updates to the endpooint
Synergy JOIN

213.239.88.80/28

https://licensing.synergysky.com

HTTP(S)/80,443 TCP Synergy SKY License Management
Synergy JOIN

84.22.108.36/32

HTTP(S)/80,443 TCP Software Upgrades
Synergy JOIN Internet

HTTP

HTTPS

80

443

JOIN requires internet access to find the address to the Skype meeting for CMS Office 365 meetings, and for all external Skype invitations that are forwarded.
Synergy JOIN Cisco IX, TX and CTS Codecs HTTP 8081/9501 Updating the IX,TX and CTS Codecs with Cisco OBTP information
Internet/ThingsWeb Synergy JOIN

HTTP

HTTPS

80

443

JOIN requires internet access to communicate with ThingsWeb and receive sensor data

 

Port forwarding to Cisco endpoints

Cisco video systems that are on external networks can be reached directly over the internet by setting up a port forwarding rule in the firewall to allow direct access to the video system.

Note the following if using port forwarding to Cisco endpoints:

• Ensure the Port Forwarding rule only accepts requests from the specific IP address that JOIN will connect from.

• Ensure the Port Forwarding rule forwards requests to the HTTPS service of the Video System.

• Ensure the Video System's HTTPS service is enabled.

• Ensure the Video System has a strict password set.

• Include the port number after the IP address when configuring the Video System in JOIN (e.g. 213.112.33.179:8081).

Service accounts

Account type Permissions required
Microsoft Exchange User (with a mailbox) Read and Write access to Meeting room resource mailboxes (Editor access to user mailboxes required if using in-body update)
Pexip MCU Admin API account or LDAP API account.
Cisco CMS Admin API account.
StarLeaf Cloud

You need to have Allow scheduling external conferences enabled on your organization’s account.

See How to create a StarLeaf Cloud authorization token

Cisco codecs Admin user account.
Polycom codecs N/A - JOIN does not talk to the codec - the Polycom endpoints get the meetings from Exchange.
Cisco TMS (optional - used to track codecs on DHCP) Site administrator user account.
Google API Access API Scopes to allow for calendar access
Google Service Account Google Super Admin account in GSuite(admin.google.com). Additionally, Enable Domain Wide Delegation on the service account( console.cloud.google.com)
ThingsWeb Administrator None

Supported Calendar Platforms

Calendaring Platform Description

Microsoft Exchange

Exchange 2013 and above
Office 365 Microsoft Exchange platforms hosted in Office 365
Google Calendar Part of Googles G Suite

Supported Sensor Systems

Manufacture Model Description
Elsys ERS ERS Indoor Sensor using LoRaWAN
N Fuse lRWGW8-RPI-868 Gateway for all ERS Sensors
Cisco Webex Room Series Cisco Webex Room Kit Mini, Plus and Pro endpoints with People Count Technology

Limitations

Cisco Meeting Server

At this time JOIN can not dial out to Skype4B meetings. This means that for Skype4B calls and personal VMR calls when using CMS, the meeting can only be joined via Cisco OBTP/Polycom OTD.

StarLeaf Cloud

At this time JOIN can be used to enable Cisco OBTP/Polycom OTD for the following scheduled meetings:

  • Office 365 / Skype4B on-premises
  • StarLeaf Cloud