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Synergy SKY Support
Troubleshooting and FAQs

Troubleshooting and FAQs

Here you can find help troubleshooting your problem and browse our most frequently asked questions.

Troubleshooting

Troubleshooting: Insufficient Disk Space
Troubleshooting: SUITE / JOIN 5.0 / CONTROL UI not working
Interactive Troubleshooting: JOIN Button
Troubleshooting: My Matching Rule does not work
Troubleshooting: Microsoft Exchange Permissions
Troubleshooting: Common Troubleshooting Scenarios

FAQs

FAQ: Exchange Online EWS API integration EOL
POC: Synergy CONNECT Cloud Prerequisites
Revised Log4j vulnerability (CVE-2021-44228)
Windows JOIN 5.0 to Synergy SKY Suite Migration
How to change the passwords on the appliance
FAQ: Synergy SKY Sensors

See all 9 articles

The documentation on this site is being depricated. To access all the latest techincal documentation, please visit our support portal.

If you are looking for Synergy JOIN, CONTROL, ANALYZE or MANAGE documentation, go to this page.
To visit Synergy SKY's website, click here.