Introduction
This article will provide your team with the steps on how to configure CMS MCU features for Synergy SKY CONTROL whiteglove.
Note: Full functionality of this feature set requires you to have Cisco CMS in your environment. This should also be done from a computer with access to the SUITE.
Prerequisites
Service Account |
CMS account details (hostname, username and password) |
Configuration Reference
Step by Step Guide
Prepare Integration within SUITE
Add Integration Settings:
https://ipaddress/config/General-Settings/Integrations-Settings
- In your SUITE, navigate to GENERAL SETTINGS > Integrations Settings
- Under "Connections", select "ADD CONNECTION"
- Select "Cisco CMS" from the "Connection type" drop-down
- Name your connection ("Cisco CMS" or whatever your heart desires)
- Add Hostname/Address
- Add Username
- Add Password
- Test Connection
- Save
Add API Integration
- In your SUITE, navigate to GENERAL SETTINGS > Integrations Settings
- Under "API Integration", select "ADD API INTEGRATION"
- Select "CONTROL" from the "Used for" drop-down
- Select "Cisco CMS" from the "Connection drop-down
- All the details will auto populate
- Enable slider at the top right
- Save
- Save Changes at the top right
- Select Save Changes at the top right
- Deploy the "Current" Config
Dial out Configuration (optional)
Dial out Configuration for CMS
https://ipaddress/config/General-Settings/Video-Systems
- In your SUITE, navigate to GENERAL SETTINGS > Video Systems
- Find room you would like to configure and select edit on the room
- Ensure your URI is correct
- Select "Connectivity Type" drop-down and select "Dial Out"
- Under "Dial Out Options" select drop-down labeled "Dial Out Protocol" and select your desired protocol.
- Select Save
- Select Save Changes at the top right
- Deploy the "Current" Config
Log in to Synergy SKY CONTROL
Cisco CMS meeting in CONTROL
- Locate Cisco CMS meeting in CONTROL
- Expand meeting
- Locate "MCU controls" button at the bottom left
- Note, Cisco CMS must be started to have full feature set enabled
- MCU options: Mute, Unmute, video start stop, disconnect call, layout, etc.
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