How To: Configure CMS MCU whiteglove features in Synergy SKY CONTROL

Introduction

This article will provide your team with the steps on how to configure CMS MCU features for Synergy SKY CONTROL whiteglove.

Note: Full functionality of this feature set requires you to have Cisco CMS in your environment. This should also be done from a computer with access to the SUITE. 

Prerequisites

Configuration Reference

• How To: Manage VMR Pools
• VMR Pools
• Integrations Settings

Step by Step Guide

Prepare Integration within SUITE

Add Integration Settings:

https://ipaddress/config/General-Settings/Integrations-Settings

1. In your SUITE, navigate to GENERAL SETTINGS > Integrations Settings
2. Under "Connections", select "ADD CONNECTION"
3. Select "Cisco CMS" from the "Connection type" drop-down
4. Name your connection ("Cisco CMS" or whatever your heart desires)
5. Add Hostname/Address
6. Add Username
7. Add Password
8. Test Connection
9. Save
   
   
   

Add API Integration

1. In your SUITE, navigate to GENERAL SETTINGS > Integrations Settings
2. Under "API Integration", select "ADD API INTEGRATION"
3. Select "CONTROL" from the "Used for" drop-down
4. Select  "Cisco CMS" from the "Connection drop-down
5. All the details will auto populate
6. Enable slider at the top right
7. Save
8. 
9. Save Changes at the top right
10. Select Save Changes at the top right
11. Deploy the "Current" Config

Dial out Configuration (optional)  

Dial out Configuration for CMS

https://ipaddress/config/General-Settings/Video-Systems

1. In your SUITE, navigate to GENERAL SETTINGS > Video Systems
2. Find room you would like to configure and select edit on the room
3. Ensure your URI is correct
4. 
5. Select "Connectivity Type" drop-down and select "Dial Out"
6. Under "Dial Out Options" select drop-down labeled "Dial Out Protocol" and select your desired protocol.
7. Select Save 
8. 
9. Select Save Changes at the top right
10. Deploy the "Current" Config

Log in to Synergy SKY CONTROL  

Cisco CMS meeting in CONTROL

https://ipaddress/control/

1. Locate Cisco CMS meeting in CONTROL
2. Expand meeting
3. Locate "MCU controls" button at the bottom left
   1. Note, Cisco CMS must be started to have full feature set enabled
4. 
5. MCU options: Mute, Unmute, video start stop, disconnect call, layout, etc.