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Synergy SKY Suite 2.1

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  • Updated

Initial Release Date

May 20, 2021 (version 30.01.1706)

 

Overview

Synergy SKY is pleased to announce the 2.1 version of the Synergy SKY Suite. This marks the continued evolution of our industry leading collaboration and facilities toolbox with impactful features designed to simplify complex multivendor environments.

As collaboration environments grow more complex, only the Synergy SKY Suite can simplify your deployment and provide a single point of access for universal single click meeting connection (OBTP) for Cisco/Poly endpoints, on-prem video bridge control and meeting room usage analytics. All the functionality of our award-winning product line for BEFORE, DURING and AFTER meetings are now available in one bundle. Upgrade now to unlock the Power of the Synergy SKY Suite 2.1. 

Your feedback is always appreciated at featurerequest@synergysky.com.

 

New Features

Feature Name Description Build
Newly expanded database flexibility allows for larger deployments to separate data storage from the application server.
 1706
Use the 3rd party database access to extend reporting capabilities to external analytics packages and report writing platforms (ie. Tableau/MS Power BI).
 1706
White glove access link to meetings in CONTROL
Allow administrators to harvest and access the conference coordinates of the meeting they are managing. A real timesaver when time is of the essence.
 1706
Warning for potential Endpoint problems related to upcoming meetings
Provides the administration with visual cues about endpoints not responding to the Synergy SKY suite. Know about the issue before it becomes a problem and stay proactive.
 1706
Automatic backup with manual failover
Revamped dual server active/passive deployment model allowing administrators to activate and failover to a secondary standby server.
 1706
ANALYZE Dashboard
Simplified dashboard that identifies key performance indicators and how your collaboration platform is trending over time. Click-through to expose the detail or get a birds-eye view of usage patterns in your multivendor environment.
 1706
As part of the exclusive Cisco Webex Endpoint Certification program, made improvements to how the Synergy SKY Suite distributes OBTP information to a Cisco endpoint.
 1706
CDR data directly from endpoints
CDR can be collected directly from endpoints to mitigate the need for direct communication to on-prem MCUs and cloud-based services.
 1706
“Light Mode” for Reports
Reports are now available in light mode by default for all systems licensed through Cisco.
 1706

 

 

Release History

June 7, 2021

Version 1746

Resolved Issues

Issue Description Build
Fixed an issue causing high load on postgres DB with high amount of sensor data. 1746
Fixed delayed data in Analyze for rooms where calendar email is identical to endpoint URI. 1746