When creating reports the Synergy SKY software tries to figure out as much as possible regarding each meeting, however some information needs to be configured manually to make the reports more useful.
Each meeting rooms and user can have multiple tags associated to them, and tags are then used throughout the system when working with reports. The system is able to associate users and devices to countries, cities and departments based on the tag that is assigned to them
In some reports, tags define the way in which a series of data is presented or to be even more granular to define which data to filter the reports on. Due to this, the tags represent a very flexible solution to allow viewing data in multiple ways.
Before you can assign tags they need to be created in the configuration tool. The tags will then appear in the drop-down list, or as an auto-complete when creating/amending users and devices.
Tags are global to the system. There are four different type of tags that can be added to the system. Location, Departments, Clients and Custom Tags:
This is typically the city or city and building. multiple meeting rooms can share a location.
You are able to add coordinates to the Locations in order to be able to further utilize the Travel/ROI Analytics Reports
|Departments||This is even more granular than the location, it could be “Sales”.|
|Clients||Client used on the meeting room. Could be “Cisco Video Meeting Room”, or even technical description like “Cisco SX20, dual screen”.|
|Custom Tags||A free form tag used for filtering, this allows you to pivot your data in different ways by applying custom tags to the meeting room. Example could be, “Norway Support”, “C-level” or even “Public meeting rooms”’.|
Step by Step Guide
- Choose the Tag type from the dropdown list
- Click 'Add Tag'
- Type in the name of the tag in the 'Tag' field
- Click Save
If you are adding a Location,
- Type in the name of the country in the 'Tag field'
- Select your desired country from the Drop down list
- If you have the coordinates available, type in the coordinates of the location
Tip: You can find the coordinates in Google Maps by searching for your address/location, then right-click it and click the coordinates to copy it to the clipboard:
Sometimes department names change or a series of devices is replaced with a new type of series and it is therefor more efficient to change the tag name instead of assigning new tags to all of the associated devices.
- Browse to the tag you would like to edit
- Click Edit or Delete depending upon your desired action
- Click Save Changes
- Remember to deploy your changes