If your Synergy SKY platform is online, i.e. having access to the Synergy SKY license server over Internet, please refer to this guide to upgrade the platform using our online upgrade service. However, if your Platform does not have access to the Internet, you can continue reading this guide.
As a Synergy SKY customer you have received a license document containing relevant licensing information. Before you can continue with this guide, make sure that you have your API key available.
Step by Step Guide
- Go to https://partner.synergysky.com/Download
- Provide your API key and click Get Available Software
- Download the relevant software package
Once you have downloaded the software package, you can continue with the guide for performing an Offline Upgrade.