Synergy SKY Connect does not support the use of "CAPTCHA" verification schemes for Zoom and Microsoft Teams integrations. Organizations choosing to enable CAPTCHA verification on their meeting platforms (this feature is not on by default) will not be able to have their meetings attended by Synergy SKY Connect-enabled devices. This conference limitation applies because SIP endpoints generically do not provide native input controls to navigate the "CAPTCHA" security method request. The requirement for participants to solve a CAPTCHA challenge before joining meetings is controlled entirely by Zoom and Microsoft Teams. The following document describes disabling CAPTCHA prompts in both Zoom and Microsoft Teams.
Microsoft Teams
To disable CAPTCHA verification for anonymous participants joining Microsoft Teams meetings, follow these steps:
Using the Teams Admin Center
1. Access Teams Admin Center
2. Modify Meeting Policies:
- In the left-hand navigation pane, select Meetings > Meeting policies.
- Choose the policy you wish to modify or create a new one.
3. Adjust Verification Settings:
- Within the policy settings, locate the Require a verification check from option.
- Set this option to Not required to disable CAPTCHA verification for anonymous users.
4. Save Changes:
- Click Save to apply the updated policy settings
Using PowerShell
1. Connect to Teams PowerShell:
- Open PowerShell and connect to the Teams service using appropriate administrative credentials.
2. Disable CAPTCHA Verification:
- Execute the following command, replacing <policy name> with the name of your meeting policy:
PowerShell:
Set-CsTeamsMeetingPolicy -Identity <policy name> -CaptchaVerificationForMeetingJoin NotRequired
By setting the CaptchaVerificationForMeetingJoin parameter to NotRequired, you disable CAPTCHA verification for anonymous participants joining meetings under the specified policy.
For more detailed information, refer to Microsoft's official documentation on requiring verification checks to join Teams meetings and webinars.
Zoom:
To disable CAPTCHA verification in Zoom, you can adjust settings related to the "Join from your browser" link.
Here's how to do it:
For Individual Users
1. Sign in to the Zoom Web Portal:
- Navigate to zoom and log in to your account.
2. Access Settings:
- Click on Settings in the navigation menu.
3. Modify In Meeting (Advanced) Settings:
- Under the Meeting tab, scroll to the In Meeting (Advanced) section.
- Locate the Show a "Join from your browser" link option and ensure it's enabled.
- Below this option, you'll find Require solving a CAPTCHA for guest users (users who are not signed in).
- Uncheck this box to disable CAPTCHA for guest users.
4. Save Changes:
- Click Save to apply the changes.
For Account Administrators:
1. Sign in to the Zoom Web Portal:
- Log in with administrative privileges.
2. Navigate to Account Settings:
- Go to Account Management > Account Settings.
3. Adjust In Meeting (Advanced) Settings:
- Under the Meeting tab, find the In Meeting (Advanced) section.
- Ensure the Show a "Join from your browser" link is enabled.
- Uncheck the Require solving a CAPTCHA for guest users (users who are not signed in) option.
4. Save Changes:
- Click Save to confirm the updates.
By unchecking the Require solving a CAPTCHA for guest users option, you disable CAPTCHA prompts for participants joining via the browser without signing in. This setting helps streamline the joining process for your attendees. For more detailed information, refer to Zoom's official support article on Enabling or disabling Show a "Join from your browser" link.