Introduction

As part of this guide, you will be taken through step-by-step to assist you with registering SIP video endpoints to the Synergy SKY Registrar.

More information can be found here

Configuration of SIP Endpoints - Cisco

1. Factory reset the endpoint
2. During the initial setup, on the "Call Service" screen; select "Other Services" then "Advanced Setup" 
3. Log in to the web interface using admin credentials. (https://<endpointIPAddress>)
   • Default is admin with no password
4. Under ‘Settings’ or ‘Configuration’ (depending on software version of endpoint) select ‘SIP’

5. Input information in the following sections:

   • Display Name – Name to be displayed when in call to other participants

   • ListenPort – For network security this is best set to Off

   • Proxy 1 Address – This is the Registrar Proxy address (provided by Synergy SKY)

   • TlsVerify 

     • Off - Recommended

     • On - Advanced

       • You will need to add Let's Encrypt ISRG Root X1 certificate to your video system.

       • Their certificates can be found HERE 

       • Navigate to Security -> Custom
       • Add Certificate Authority and restart the system

   • URI – This is the SIP URI for the Endpoint to be called on

   • Authentication – Username & Password (provided by Synergy SKY)

6. Save this configuration and check status of the web interface's home page

Configuration of SIP Endpoints – Poly

1. Take note of Option Key(s) prior to factory reset, as these are not automatically retained
2. Factory reset the endpoint
3. Log in to the web interface using admin credentials. (https://<endpointIPAddress>)
   • Default is admin and either Full Serial Number of Endpoint (QDX, HDX or Group series) or last 6 digits of the Serial Number (X-series)
4. Access SIP configuration page:

   • For QDX, HDX and Group series go to Admin Settings > Network > IP Network and expand SIP

   • For X-series go to Call Configuration > SIP

5. Input information in the following sections:

   • Enable SIP: Make sure this is checked

   • Sign-in Address - This is the SIP URI for the Endpoint to be called on

   • User Name – Username will be provided by a Synergy SKY Representative

   • Password: Password will be provided by a Synergy SKY Representative

   • Registrar Server – This is the Registrar Proxy address as provided in your license document

   • Proxy Server – This is also the Registrar Proxy address as provided in your license document

   • Registrar Server Type – Set to Unknown or Standard SIP (depending on endpoint)

6. Save this configuration and you should see "Registration Status: Registered"