Introduction

The Synergy SKY SIP Registrar allows devices and users to register and call securely through the cloud-based service, ensuring seamless access to voice and video communication services. The features associated with the SIP registrar and calling service are included in the Synergy SKY CONNECT service and licensed per meeting room (SKU: SKYLICENSE-CONNECT). This gives the customer one license per meeting room that covers all the features and usage across the entire service.

On-boarding

The customer on-boarding process will initially be handled by the Synergy SKY support team, please contact support@synergysky.com if you wish to begin using this service.

Each customer tenant will be associated with a sub-domain of the main service domain for the service.

Alias: <roomname>@<customer>.call.vg

Configuration

Configuration guide for Cisco and Polycom endpoints can be found here

Technical Specifications

The service supports generic SIP calling capabilities to any DNS routable SIP address. Note that TLS based calling is mandatory.

• SIP Standard: RFC 3261
• Firewall Traversal: NAT based firewall traversal for registration and calling
• Redundancy: Built-in redundancy with automatic fail-over
• Security: TLS, SRTP, SIP authentication
• Capacity: Scalable to support thousands of SIP registrations
• Compatibility: SIP-based devices and platforms (RFC 3261)