Augment Join by ID with Microsoft Exchange Transport Rules
This feature can be enabled across an entire organization by using transport rules (also known as mail flow rules) to identify and take action on messages that flow through your Exchange organization. Transport rules are similar to the Inbox rules that are available in Outlook and Outlook on the web. The main difference is transport rules take action on messages while they are in transit, and not after the message is delivered to the mailbox. Transport rules contain a richer set of conditions, exceptions, and actions, which provides you with the flexibility to implement many types of messaging policies. More documentation can be found on the Microsoft documentation pages.
The example below shows how to set up a transport rule which forwards platform specific meeting invites to the room resource account, and a second transport rule to remove the acceptance emails sent by this room resource account to avoid the appearance of the room resource account in the meeting participant list.
Transport Rule #1 for MS Teams
To add the resource account as BCC to all MS Teams meetings.
1. Log into the Exchange Admin Center and navigate to Mail Flow and Rules.
2. Select 'Add a rule' and choose 'Create a new rule' from the list
3. Set the following rule conditions
- Name
- Apply this rule if: 'The subject or body' and ' subject or body includes any of these words'
- Add the sentence "Microsoft Teams" to the list of words
- Do the following: 'Add recipients' and 'to the BCC box'
- Add your resource account to the recipient list
- Except If: 'The message headers' and 'includes any of these words'
- 'subject' message header includes 'canceled'
Example
4. Choose 'Next'
5. Select 'Enforce' on 'Rule mode'
6. Select 'Next'
7. Select 'Finish', on the 'Review and finish' page.
8. Note: Make sure to enable the rule as all new rules are by default disabled.
Transport Rule for Zoom meetings
Duplicate the above rule and change trigger words in bullet 3 from "Microsoft Teams" to "Join Zoom Meeting"
Transport Rule for Google Meet
Duplicate the above rule and change trigger words in bullet 3 from "Microsoft Teams" to "Join with Google Meet"
Transport Rule #2
To delete all acceptance/tentative/declined notifications sent from the dedicated resource account
1. Log into the Exchange Admin Center and navigate to Mail Flow and Rules.
2. Select 'Add a rule' and choose 'Create a new rule' from the list
3. Set the following rule conditions
- Name
- Apply this rule if: 'The sender' and 'is this person'
- Add your resource account to the sender list
- Do the following: 'Block the message' and 'delete the message without notifying anyone'
Example
4. Choose 'Next'
5. Select 'Enforce' on 'Rule mode'
6. Select 'Next'
7. Select 'Finish', on the 'Review and finish' page.
8. Note: Make sure to enable the rule as all new rules are by default disabled.
Tidy up Touch Panels (Cisco Video Systems)
In order to tidy up the amount of Icons on a Cisco touch panel we recommend to do the following.
For Webex Control Hub
Apply a device template on the required devices. A device template is made in Webex Control Hub -> Devices -> Templates
Example of a template
For non Webex Control Hub
Apply the following configuration parameters:
